We Ship Worldwide!
Updated May 25th 2018
1891 N. Gaffey Street, Unit B
San Pedro, CA 90731
In operating our store, it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our store. For example, this might include time-stamp, the last page or product you visited, the indication that you logged in. We do that in order to:
If you buy something from our store, we will need more specific information about you. To fully process your order and ship the merchandise you selected, we need your personal data such as your first and last name, your email address and your shipping and billing address. We also use your contact and order information to send you communication related to the processing of your order. We will ask you to provide this information in our “checkout page” before letting you finalize your purchase with the payment.
If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop sending you these communications right away.
If you would like to receive our email newsletters, we only require a valid email address. No additional data is collected. You can revoke consent at any time by clicking the "unsubscribe" link in the newsletter.
We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed, where you are coming from (if you came to our store because you clicked on an advertisement or you just opened a direct link from an email newsletter from us). This is very similar to the “essential information,” but we use it to provide you with a personalized experience. The information on your visit provides us with insights on your interests and allows us to send you relevant communications. We capture this information through cookies, called a "beacon," that we allow you to block.
We use an external provider to run our store, BigCommerce. BigCommerce is based in the US and is a participant in the EU-US Privacy Shield Framework and committed to providing best-in-class service and data protection. You can check its participation in the Privacy Shield here on the official site of The International Trade Administration (ITA), U.S. Department of Commerce.
Through BigCommerce, we also use other, highly specialized external providers to provide the most competitive services. For example:
Partnering with highly specialized external companies allows us to focus on what we do best: providing the best service and having the largest selection of model train products for you to purchase!
If you are one of our customers who is in the EU, and we are specifically selling our products to the Member State where you are located, you have specific rights that we are honored to enforce without undue delay: Access, Correct, Erasure, Port, Object. If you cannot exercise your choice on your account page or if you do not have an account with us, please reach out to us by phone at 310-935-2360 or by email at email@example.com. We will be more than happy to assist you.
We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to delete it.
Many. We might need to share your personal information to comply with applicable legal obligations.
California residents may request information about practices related to disclosing personal information to certain third parties and/or opt-out of sharing of information with unaffiliated third parties, if applicable. Please send your request (along with your full name, e-mail address, postal address) to us at firstname.lastname@example.org.
KB Covers is committed to protecting the privacy of children on the Internet. We do not knowingly solicit or collect personally identifiable information from children under the age of 13. There are no computer applications on our website which allow for the determination of the age of a customer or visitor. If a child has provided our website with personally identifiable information, we ask that a parent or guardian call us at 310-935-2360 or email email@example.com and we will delete the information from our files.